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Pastoral Support

This page contains information on pastoral support available outside school.  We work with many different agencies who can help our families a wide range of different areas.

In addition to our College Leaders we also have a Pastoral Support Manager, Hannah Wilcox, who you can email at if you are looking for support.

Warwickshire Family Information Service (FIS)

Warwickshire Family Information Service (FIS) provide information, advice and one-to one support for families with children and young people aged 0 to 25 across Warwickshire on issues including:

  • family relationships
  • finance
  • housing
  • parenting support
  • special educational needs and disabilities (SEND)
  • childcare
  • health and well-being

FIS send out a weekly newsletter full of useful links to advice and support.  To view previous copies of the newsletter or sign up to receive them in your inbox, click here.

There is also a lot of information available on the FIS website

Rise - wellbeing and mental health support

Rise is a family of NHS-led services providing emotional wellbeing and mental health services for children and young people in Coventry and Warwickshire.

Rise aims to build resilience and empower children and young people (as well as the adults in their lives) to know where to go for help and advice.

It’s made up of a number of different services, each led by mental health specialists.

No matter why or how you access Rise we want you to receive the right support at the right time.

A journey with Rise is as unique as the person seeking support. So the support each person receives may be different.

For urgent calls, for those under-17 who are experiencing a mental health crisis contact the Rise Crisis team on:

Telephone Number Freephone 08081 966798 (select Option 2)

During the COVID-19 response, this is service is available 24-hours a day, 7-days a week, with an advice-only service outside the core hours of 8am-8pm.


The following resources are designed to be accessed directly by students:

Kooth - free app to support students' wellbeing and mental health

Kooth is a safe and confidential way for young people to access emotional wellbeing and early intervention mental health support. The service is now available to all young people across Warwickshire aged 11-25 years. is an award winning and innovative online mental health and wellbeing support service, accredited by the British Association for Counselling and Psychotherapy (BACP), which will support and complement the existing offer operated by Rise - a family of NHS-led services providing emotional wellbeing & mental health services for young people across the county. Rise already provide a well-established 24/7 telephone service providing crisis support to young people across Warwickshire. Kooth will deliver digital self-help resources and online counselling to further extend the local offer.

Fully trained and qualified counsellors and emotional wellbeing practitioners are available from midday to 10pm, and from 6pm to 10pm at weekends, 365 days a year to provide a much needed out-of-hours service for emotional support in an accessible way. Sessions can be booked in advance or they can drop in for one-to-one instant text-based chats.

The service also encourages peer to peer support via moderated discussion forums, and self-help through reading or submitting content. Children and young people have 24/7 access to magazines with wellbeing articles, personal experiences and tips from young people and the Kooth team, as well as giving members the opportunity to write in a daily journal to track feelings or emotions and promote a positive mental health and wellbeing.